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Content AI documents

Information on the right of withdrawal

Version 2026-10-v1 of 9 October 2026

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Applies to consumers and to sole traders with consumer rights who have concluded a Content AI Subscription contract (Standard or Premium plan).

Right of withdrawal

You have the right to withdraw from the Content AI Subscription contract within 14 days without giving any reason.

The withdrawal period will expire after 14 days from the day of the conclusion of the contract.

To exercise the right of withdrawal, you must inform us (Marcin Przybylski, Wojewódzka 37A, 05-504 Złotokłos, email: kontakt@content-ai.net, telephone: +48 601 803 444) of your decision to withdraw from this contract by an unequivocal statement (for example a letter sent by post or email).

You may use the model withdrawal form below, but it is not obligatory. You can also use the withdrawal function in your account settings in the app at app.content-ai.net. If you use this option, we will communicate to you an acknowledgement of receipt of such a withdrawal on a durable medium (for example by email) without delay.

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Effects of withdrawal

If you withdraw from this contract, we shall reimburse to you all payments received from you without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.

If you requested to begin the performance of services during the withdrawal period, you shall pay us an amount which is in proportion to what has been provided until you have communicated us your withdrawal from this contract, in comparison with the full coverage of the contract. We calculate it from the Subscription price for the number of days the plan was available and deduct it from the reimbursement.

After withdrawal, access to the paid plan ends. Your account stays active under the Free plan rules; you can also delete it in the account settings.

Model withdrawal form

(complete and return this form only if you wish to withdraw from the contract)

  • To: Marcin Przybylski, Wojewódzka 37A, 05-504 Złotokłos, email: kontakt@content-ai.net
  • I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract for the provision of the following service: Content AI Subscription, plan ...............
  • Concluded on: ...............
  • Email address of the Content AI account: ...............
  • Name of consumer(s): ...............
  • Address of consumer(s): ...............
  • Signature of consumer(s) (only if this form is notified on paper): ...............
  • Date: ...............

(*) Delete as appropriate.